A Message from the CEO
Mike Capone, CEO
A blog space where Qlik CEO Mike Capone shares his vision and strives to encourage collaboration with an open dialogue among employees.
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The numbers are staggering: 163 zettabytes of data stored globally by 2025. Data-driven interactions soaring from 300 to nearly 5,000 per person per day in the next seven years.
Welcome to the analytics economy – a digital world where organizations must leverage data to make better decisions, uncover new value options and rule out poor ones. For Qlik, the opportunities go well beyond the traditional Business Intelligence and visualization market.
Rather than depending on visualization tools, which are quickly becoming a commodity, our success is linked directly with creating transformational business value through analytics. While visualization is a key component, it’s not the end game.
We’re positioning ourselves to become the go-to supplier of mission-critical analytics solutions to enterprise customers. This includes aligning our solutions with customer expectations, such as providing SaaS and hybrid cloud capabilities. Enterprises are altering their business models – and we are responding with differentiated technology that meets them where they are.
Statement of Direction4 Critical Factors Will Drive Our Digital Transformation
Our digital transformation story begins with the shift to a SaaS Business Model which places our relationships with customers and our partnerships at the core of our business. It requires coordination across the entire organization to apply new technologies to fundamentally change the way business is done. For many enterprises today, the driving motivation of digital transformation is the chance to gain competitive advantages by improving customer experience.
Customer Experience
It’s not enough to make customers happy with each individual interaction. Consistency is paramount for transforming a transaction into a partnership. Although delivering customer-journey excellence requires many tasks to be done well, nothing we do will be effective without true alignment to our mission.
Reimagined Processes
To achieve operational excellence, we must understand that each of us is responsible for the end-to-end customer journey across disciplines. It's our responsibility to understand the various functions of our organization and how we work together. Each employee has a role, a function and a perspective. Below are tools and pages to help outline our methodologies and introduce how we can work closer together to achieve success.
New Business Models & Opportunities
Our new business approaches are changing everything. Our objective to digitally transform our business is rooted in the transformation of three different models. Our business transformation to a platform subscription-based SaaS model. Our technology transformation introducing a hybrid or multi-cloud approach. And lastly, our organizational transformation to work as a customer-centric organization prepared to target various industries and functions.
Balanced Risk Vs. Reward
Great change begins with a baseline. Once that is identified, final outcomes are impacted by weighing the risks versus the rewards of critical decisions. Check out the assets below and discover ways to innovate and break the status quo.
Spark the Analytics Revolution
Start a Data Literacy Movement
Today, data literacy is as important as reading and writing, but we're facing a major skills gap. Competing in the analytics economy requires data literacy to monitize decisions, uncover new revenue streams and protect against risk. That's why we’re on a mission to help people and organizations understand, analyze and use data with confidence. Let’s make this happen, together.
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